Shipping Support
Whether you’re shipping across the country or around the globe, we have options built to fit your needs. Count on our world-class services when it matters most.
Shipping Services
Where does your package need to go and how fast do you want it to get there? We offer a handful of services to make sure all your shipping needs are met.
Domestic Shipping
We’ve got over 37 years of experience sending packages around the U.S.
International Shipping
Reach new international customers and grow your business with our expertise with resources spanning more than 200 countries and territories.
Freight Services
Let us do the heavy lifting and take care of your shipments over 150 lbs with our full lineup of freight services.
Helpful Shipping Tool
Package Dimensions and Weight
How To Correctly Measure a Package
Determine Length, Width and Height
The longest side of your package is your length.Round Up
Round to the nearest whole number when taking your measurements. For example, 1 to 1.49 will be considered 1, and 1.5 to 1.99 will be considered 2.Keep Measurements Handy
You’ll need these when you create your shipment.
Size and Weight Limits
. Packages can be up to 150 lbs.
. Packages can be up to 108 inches long.
. Your specific shipment may have different package size and weight limits.
. Packages above certain size and weight
. combinations may require freight shipping services.
. Learn how to avoid measurement corrections charges.
FAQ
What is the maximum size combination for small package services?
Packages can be up to 165 inches in length and girth combined.
To accurately determine length and girth, use the formula: Length + 2x Width + 2x Height
Remember, the longest side of your package will your length.
How should I ship a passport or important documents?
If you’re using your own packaging to ship a valuable, thin item – such as a passport or personal record – we recommend using a small box for the best protection. If you need help finding the right size, stop by The Swifttrackr Store and we’ll help you find the perfect fit. You can also order the Swifttrackr Mini Express Box or Swifttrackr Express® Hard Pak for free here.
How do I measure an irregularly-shaped package?
Measure irregularly-shaped packages as if they were in a rectangular box. Measure length, width and height of the theoretical package from its extreme points to determine the package’s dimensions.
How do I determine the actual weight of my package?
The actual weight is the package weight rounded up to the next whole pound.
Use a scale to determine the weight of the package. Round any fraction of a pound to the next whole pound for Swifttrackr Express® Envelopes (letters) over eight ounces and all other packages.
How do I determine the billable weight of my package?
Compare the package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-package shipments, total the billable weight of all packages in the shipment.
Refer to the Determine the Weight and Size section of the Rate and Service Guide.
How do I determine the dimensional weight of my package?
Dimensional weight reflects package density, which is the amount of space a package occupies compared to its actual weight. Dimensional weight may apply to all Swifttrackr domestic and international package services.
Determine the package measurement in inches. For each measurement, start at the longest point, rounding each measurement to the nearest whole number.
Multiply the package length (longest side of the package) by the width by the height. The result is the cubic size in inches.
Divide the cubic size in inches by the divisor to calculate the dimensional weight in pounds. Increase any fraction to the next whole pound.
The divisor varies by rate type: 139 for Daily Rates; 166 for Retail Rates. Dimensional Weight = (L x W x H) ÷ Divisor.
I have a freight shipment (a shipment weighing over 150 lbs). How do I ship it?
Our “less-than-truckload” (LTL) carrier, Swifttrackr Freight, can take on your heavy shipments. LTL typically refers to pallet, freight weighing over 150 lbs. Swifttrackr Freight handles LTL shipping throughout the United States, Canada and Mexico.
If you want to ship multiple packages weighing a total of 151 lbs or more without a pallet, Swifttrackr Ground with Freight Pricing may be a good option for you.
How do I use my electronic scale for online shipments?
Already have a Swifttrackr-approved scale? Awesome! You can connect your scale to your laptop or desktop computer to help speed things up. First, start by updating your shipping preferences to active the scale. Sign in using the link here and mark the checkbox Weigh My Packages With My USB-Connected Scale, then click Save.
Note: Swifttrackr CampusShip users will need to update their preferences on the CampusShip site. After logging in, select Shipping Preferences on the left-hand side and click on View/Edit to expand your Shipping Options. Mark the checkbox for Use My USB Scale and finish by clicking Update.
Once you’ve set your preferences to allow for your scale, return to the Create a Shipment page and authorize the installation of a downloaded component. After completion, the package weight will show up in the weight field. The Weigh It button will then capture the current scale reading.
Let Us Help You
FedEx is represented in by a nominated Service Contractor. For more information about the FedEx services available from please contact:
Call Us
Company: Swifttrackr.com
Email: support@swifttrackr.com
Tel:: +1 (361) 246-2615
Service Available: Export/Import
1001–1007 Dumont Street, South Houston, TX 77587